Frequently Asked Questions

Frequently Asked Questions – Glowzura

We’ve collected some of the most common questions our customers ask. If you don’t find your answer here, feel free to contact us at support@glowzura.com.

Orders & Payments

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Shop Pay.

Q: Can I change or cancel my order?
A: If your order has not yet shipped, please email us within 12 hours of purchase and we’ll do our best to accommodate.

Shipping

Q: How long does shipping take?

  • USA: 3–7 business days
  • UK & Ireland: 5–9 business days
  • Australia & New Zealand: 7–12 business days

Q: How much does shipping cost?

  • Standard Shipping: FREE
  • Express Shipping: $2 flat rate

Q: Will I get tracking information?
A: Yes! Once your order ships, you’ll receive an email with your tracking number.

Returns & Refunds

Q: What is your return policy?
A: You have 30 days from delivery to request a return. Our policy is simple and hassle-free — if you’re not happy, we’ll make it right.

Q: How do I request a return?
A: Just email support@glowzura.com with your order number and reason for return.

Customer Support

Q: How do I contact Glowzura?
A: Email us anytime at support@glowzura.com — we reply within 24 hours.

Our customers tell it better than we do!

Excellent

4.7

/ 5

based on 9 067 reviews

Great Quality!

The material feels amazing and the fit is exactly what I wanted. Definitely worth every dollar. The material feels amazing and the fit is exactly what I wanted. Definitely worth every dollar. The material feels amazing and the fit is exactly what I wanted. Definitely worth every dollar.

Sarah Mitchell

Super Comfortable

I’m really impressed. The fabric is soft and breathable. Perfect for daily wear. I’m really impressed. The fabric is soft and breathable. Perfect for daily wear. I’m really impressed. The fabric is soft and breathable. Perfect for daily wear.

Jason Carter

Even Better in Person

The colors are vibrant and the stitching is high quality. I’ll be ordering again soon. The colors are vibrant and the stitching is high quality. I’ll be ordering again soon. The colors are vibrant and the stitching is high quality. I’ll be ordering again soon.

Emily Johnson

Perfect Fit

Size was spot on. Looks stylish and feels premium. Highly recommend this brand. Size was spot on. Looks stylish and feels premium. Highly recommend this brand. Size was spot on. Looks stylish and feels premium. Highly recommend this brand.

Michael Turner

Fast Shipping!

Arrived earlier than expected. Packaging was clean and the product exceeded my expectations. Arrived earlier than expected. Packaging was clean and the product exceeded my expectations. Arrived earlier than expected. Packaging was clean and the product exceeded my expectations.

Olivia Brooks

My New Favorite Piece

Super soft and comfortable. I’ve already received compliments wearing it. Super soft and comfortable. I’ve already received compliments wearing it. Super soft and comfortable. I’ve already received compliments wearing it.

Daniel Harris

Love the Design

Trendy, modern, and very flattering. Exactly what I was hoping for. Trendy, modern, and very flattering. Exactly what I was hoping for. Trendy, modern, and very flattering. Exactly what I was hoping for.

Madison Collins

High-Quality Fabric

Feels durable without being heavy. Really impressed with the craftsmanship. Feels durable without being heavy. Really impressed with the craftsmanship. Feels durable without being heavy. Really impressed with the craftsmanship.

Ethan Parker

Amazing Fit!

Fits perfectly and makes me feel confident. Definitely coming back for more. Fits perfectly and makes me feel confident. Definitely coming back for more. Fits perfectly and makes me feel confident. Definitely coming back for more.

Ava Thompson

Great Value

Affordable but feels like a premium product. Excellent deal. Affordable but feels like a premium product. Excellent deal. Affordable but feels like a premium product. Excellent deal.

Christopher Reed

Stylish & Comfortable

I love how versatile this piece is. Great for casual days or going out. I love how versatile this piece is. Great for casual days or going out. I love how versatile this piece is. Great for casual days or going out.

Grace Morgan

Exceeded Expectations

Honestly surprised by the quality. Well-made and comfortable. Honestly surprised by the quality. Well-made and comfortable. Honestly surprised by the quality. Well-made and comfortable.

David Campbell

Very Impressed!

Great design, perfect fit, and fast delivery. Highly recommend this shop. Great design, perfect fit, and fast delivery. Highly recommend this shop. Great design, perfect fit, and fast delivery. Highly recommend this shop.

Natalie Bennett

Welcome to GLOWZURA,

A modern clothing brand built to combine style, comfort, and quality at prices everyone can enjoy.

  • FREE SHIPPING

    Free delivery on all orders.

  • 30 DAYS WARRANTY

    Try us for 30 days. Don't like it? Full refund.

  • SIMPLE RETURNS

    Very simple and clear returns policy.